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What is ISO 19678:2018

ISO 19678:2018 is an international standard that provides guidelines and requirements for the organization and implementation of effective document management systems. It aims to help organizations improve their efficiency, productivity, and overall performance by establishing a structured approach to document control and information management.

The Importance of ISO 19678:2018

Effective document management is crucial for any organization as it ensures that important information is readily accessible, accurate, and up-to-date. ISO 19678:2018 sets out the requirements for a comprehensive document management system, which includes procedures for document creation, revision, approval, distribution, and obsolescence.

By implementing ISO 19678:2018, organizations can streamline their document-related processes, minimize the risk of errors or inconsistencies, and improve collaboration among employees. It also helps organizations comply with legal, regulatory, and industry-specific requirements.

The Key Elements of ISO 19678:2018

ISO 19678:2018 emphasizes several key elements that are essential for effective document management:

Document Control: This involves establishing procedures for document creation, review, approval, distribution, and revision. It ensures that documents are accurate, up-to-date, and easily accessible to authorized personnel.

Information Security: ISO 19678:2018 requires organizations to implement measures to protect sensitive and confidential information from unauthorized access, alteration, or destruction.

Record Management: This involves establishing processes for identifying, classifying, storing, and retrieving records. It ensures that records are maintained in a systematic and secure manner.

Training and Competence: ISO 19678:2018 emphasizes the importance of providing training and ensuring that employees have the necessary knowledge and skills to perform their document management-related tasks effectively.


ISO 19678:2018 provides organizations with a framework for establishing an effective document management system. By complying with this standard, organizations can improve their efficiency, reduce the risk of errors or inconsistencies, and ensure that important information is readily accessible when needed. Implementing ISO 19678:2018 not only benefits organizations internally but also enhances their credibility and reputation with customers, partners, and regulatory authorities.



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